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PRODUCTS
  • Sparkling Water Makers
  • Flavoured Syrups
  • Cylinders
  • Carbonating Bottles
  • Register Your Product
  • Compare machines
SHOP
  • Flavoured Syrups
  • Sparkling Water Makers
  • Cylinders
  • Carbonating Bottles
  • シロップ
GET GAS
Welcome to SodaStream Support
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  1. Support Home
  2. Getting Started

Getting Started

Select “About SodaStream” or your Sparkling Water Maker Model

About SodaStream
  • How can I apply for a job at SodaStream?
  • How are your cordless machines powered?
  • How do I get the perfect fizz?
  • Do I need a special water system to use a SodaStream Sparkling Water Maker?
  • What are the benefits of SodaStream CO2 Cylinders?
  • How does SodaStream work?
See all 7 articles
Our Complete Collection
  • What is the difference between the Spirit and Spirit One Touch Sparkling Water Makers?
  • What are the dimensions of my Sparkling Water Maker?
  • Where can I find the instruction manual for my Sparkling Water Maker?
  • Which Sparkling Water Maker do I have?
ART
  • How to use my ART?
  • Will you take back my old Sparkling Water Maker (for recycling and/or environmentally friendly disposal) when I exchange it with a new ART?
  • What happens to my old Sparkling Water Maker when I buy the ART?
  • Does the new ART need more CO2 than before?
  • Are existing products (bottles, cylinders) compatible with the new ART?
  • How are sustainability aspects of your brand reflected in ART?
See all 11 articles
TERRA
  • How do I clean and handle my TERRA Sparkling Water Maker?
  • How do I use my TERRA Sparkling Water Maker?
  • What happens to my old Sparkling Water Maker when I buy the TERRA?
  • Does the new TERRA need more CO2 than before?
  • Are existing products (bottles, cylinders) compatible with the new TERRA?
  • How are sustainability aspects of your brand reflected in TERRA?
See all 13 articles
SPIRIT
  • How do I carbonate water with my Spirit?
  • How can I be sure the bottle on my Spirit is in the right position?
  • How do I use my Spirit?
  • How do I replace my Spirit gas cylinder?
  • How do I clean my Spirit?
  • How do I install the cylinder in my Spirit?
See all 7 articles
Spirit One Touch
  • How can I tell if my Spirit One Touch is out of gas?
  • How do I add flavour to sparkling water I made using my Spirit One Touch?
  • How do I carbonate water with my Spirit One Touch?
  • How can I be sure the bottle on my Spirit One Touch is in the right position?
  • How do I use my Spirit One Touch?
  • How do I replace my Spirit One Touch gas cylinder?
See all 9 articles
CRYSTAL
  • How can I tell if my CRYSTAL is out of gas?
  • What is the ring inside the carbonating bottle flask of my CRYSTAL?
  • How can I be sure the bottle on my CRYSTAL is in the right position?
  • How do I use my CRYSTAL?
  • How do I replace my CRYSTAL gas cylinder?
  • How do I install the cylinder in my CRYSTAL?
See all 7 articles
GENESIS
  • How can I tell if my Genesis is out of gas?
  • How do I add flavour to sparkling water I made using my Genesis?
  • How do I carbonate water with my Genesis?
  • How do I use my Genesis?
  • How do I replace my Genesis gas cylinder?
  • How do I clean my Genesis?
See all 7 articles
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