Not getting enough bubbles? Let's work on getting you more!
Check out the guide below for assistance.
Follow the instructions below to increase the bubbles with your CRYSTAL Sparkling Water Maker:
- If you haven't added flavor, try carbonating with one or two extra pumps by pushing down firmly on the carbonating button for around two seconds. Do not carbonate if flavours were added.
- Make sure the cylinder is tight enough and retighten if necessary by twisting the cylinder to the right.
- If you're still not getting enough bubbles and if you don't hear a sputtering sound when you press the carbonating button, you may be out of gas.* You can get a new cylinder via our website or at a participating retail location.
*In 2020, we upgraded the CRYSTAL Sparkling Water Maker with a new, silent valve. In these Sparkling Water Makers, it is normal to not hear a sputtering sound and is not an indication of the amount of CO2 left in the cylinder.
For more assistance, please contact us via email or phone at 0800 00 22 91,